In this platform, reps in the field can easily access vital information in real time by selecting the job details and accepting it.

SERVICE REP MANAGEMENT

In this platform, reps in the field can easily access vital information in real time by selecting the job details and accepting it. SMS notifications are sent to the customers to acknowledge that the job is assigned to the respective representative and track them real-time.

Field workers do not have to come to office or have calls to get requests. They just come into corresponding dashboard (for example “Pending jobs”) on their smartphone and take the task they are going to work on, change the status: “On Duty” & execute.

How it works?
  1. Office manager schedules recurring visits for field reps and assigns tasks to be completed.
  2. Field reps perform the tasks on their mobile devices.
  3. At the office, supervisors see where the field reps are, and what activities are being performed.
  4. Managers create reports to analyse the data collected in the field.
Planning
Execution
Monitoring
Reporting

For Field Force

  • Plan and optimize your customer rounds to save time
  • Record every detail of the job.
  • Take and share photos and notes during your visits
  • Reduce or even eliminate off-hours reporting

For Managers

  • Track your field sales reps and see when they check-in at each location on app itself.
  • Collect timesheet information and also time stamping on each activity.
  • Receive accurate records of their visits, locations, and more.
  • Validate their movements with GPS and get photo reports and visit notes.
  • Real time reports with analytics.

Discover what TrackOx can do for your business

GET IN TOUCH

Have feedback, suggestion, or any thought about our app? Feel free to contact us anytime, we will get back to you in 24 hours.

info@trackox.com